Reliable IT Support. Hassle-Free Maintenance. Better Business Continuity.

Veenus Care+ AMC is a professional Annual Maintenance Contract designed to keep your computers, laptops, printers, networking devices, servers and other IT infrastructure running smoothly. Our preventive maintenance, technical support and responsive service help reduce downtime, extend equipment life and improve overall IT performance.

Key Highlights

  • Preventive & scheduled maintenance
  • On-site technical support
  • Hardware troubleshooting & diagnostics
  • Software & operating system support
  • Network & peripheral support
  • Priority service assistance
  • Service reports & asset tracking
  • Flexible AMC plans for businesses of all sizes
Why Choose Veenus Care+?
Protect Your IT • Reduce Downtime • Control Maintenance Costs • Improve Productivity

Veenus Care+ Basic

999/ System / Year

Home Users, Students, Small Offices

Low-cost annual protection, reduced breakdowns, expert support
  • 2 preventive checkups
  • Remote support
  • OS & driver support
  • Hardware diagnostics
  • Basic cleaning
  • Service priority

Veenus Care+ Standard

1799/ System / Year

Offices, Shops, Schools, Clinics

Faster support, better uptime, predictable maintenance cost
  • Everything in Basic + 4 preventive visits
  • Onsite support
  • OS/software support
  • network troubleshooting
  • health report
  • Service priority

Veenus Care+ Premium

2999/ System / Year

SMEs, Corporate, Institutions

Minimum downtime, priority engineer support, centralized IT maintenanc
  • Everything in Standard
  • priority onsite support
  • Unlimited breakdown support*
  • Quarterly health check
  • Asset report
  • Remote support
  • Spare-part discount

Veenus Care+ Enterprise

Get Quote

25+ Systems / Corporate

Complete IT support under one contract, improved uptime and control
  • Scheduled preventive maintenance
  • SLA
  • Asset management
  • Dedicated engineer
  • network/server support
  • Monthly reporting
*Recommended starting tariff; GST and special-location requirements can be charged separately.
Coverage & Service Matrix
Feature / Service
Basic
Standard
Premium
Enterprise
Remote Technical Support
Hardware Diagnostics
OS / Driver Support
Virus / Malware Basic Support
Preventive Maintenance 2 Visits 4 Visits Quarterly Scheduled
Onsite Support Limited Priority Priority / Dedicated
Network Troubleshooting
System Health Report Annual Quarterly Quarterly Monthly
Asset Inventory
Priority Service ✓✓ SLA Based
Spare-Part Discount 5% 10% 15% Negotiable
Loaner / Standby System Optional Optional As per SLA
Server Support Add-on Add-on
Printer Support Add-on Add-on
CCTV Support Add-on Add-on Add-on Custom
Dedicated Engineer Optional
SLA Standard Priority Priority Customized
Add-On Tariff
Add-On Service Price
Additional Onsite Visit ₹350–₹500 / Visit
Emergency / Priority Visit ₹750–₹1,000 / Visit
Network Troubleshooting ₹500–₹1,500
Printer AMC ₹999 onwards / Year
CCTV AMC ₹1,499 onwards / Year
Server AMC ₹4,999 onwards / Year
UPS / Inverter Maintenance ₹999 onwards / Year
Data Backup & Migration ₹750 onwards
Chip-Level Repair Quoted Separately
Spare Parts / Replacement Extra
Software / License Renewal Extra

Veenus Care+ – Commercial Rules

Contract Duration: 12 Months
Minimum Systems: 2 systems for Basic/Standard; Enterprise pricing for larger deployments
Payment: 100% advance annually, or quarterly payment for eligible business contracts
GST: Extra as applicable
Service Area: Madurai & surrounding areas; travel charges may apply outside the normal service zone.
Important exclusions: Consumables, batteries, laptop displays, keyboards, printer cartridges/toners, major physical/accidental damage, liquid damage, fire/lightning damage, unauthorized repairs, licensed software purchases, and replacement hardware should normally be excluded or treated as chargeable items. This approach is consistent with typical comprehensive AMC exclusions in institutional contracts